@b459 whenever I call which has been around 5 times in 3 weeks I just get “what’s wrong now beth” I get conflicting advice from the people who work there, 1 of them hasn’t even had a BA & just advised me completely wrong! My pc hasn’t spoken to me since before my op, I’ve sent emails, no reply’s, can’t gst hold of her on the phone either, I made a joke saying “oh you’ll block my number soon” & the woman said “no I wouldn’t do that cause you’d just stalk me on Facebook!!!!” So rude, feel embarrassed to even call now, so upset xxx