I really couldn’t be more annoyed! I was promised a refund (after quite a struggle) of £400 for an over nightstay I didnt need or use. I was told on the 14th december this would take 14 days, god knows why when bank transfers do not take that long! I rang my pc to doubke check it would be in on the 28th with it being over christmas and she assured me it would be. So along comes the 27th I check my oending transactions and nothing from mya. I called the officr as my pc was off and they told me it was being processed so would be in the next day as stated, I attempted to explain this wouldnt be the case as I know how banks work (I used to work in one) but I was told to ring back tomorrow and if it isnt in it would be in on the 31st as thats when they get paid.. Sooooo I did and again was told exactly the same thing its being proccessed today! I called back again after thinking about it and was told it would now take 3 to 5days for it to clear from the 28th when it ‘was processed’. You can imagine how annoyed I was feeling by this point! Well surprise surprise its not in today amd isnt showing for tomorrow i am so frustrated is there anything anyone would suggest? Im thinking about going back to the solicitor Ispoke to originally!!! X
