What's the point in a PC?? Started by: Georgina

I bet if you emailed or left a message or something explaining how you felt, things would change very much in that respect! I know it takes courage to be able to point it out to someone like that, but you have paid a huge amount for their service, you deserve to be treated as such! They have a responsibility, and it says on the website that they are with you all the way through so point that out to her! I think its ridiculous that they think its ok to ignore you once they have the money. I have seen other girls complaining about it, and to be honest, mine hasn’t spoken to me much since I paid and I haven’t even had my surgery yet! But I asked her to call me by tomorrow and if she doesn’t I’m going to email her exactly how I feel.

You weren’t expecting too much at all, and you have every right to feel that way! Don’t let them be paid for a service they aren’t even providing! If things don’t get better i would complain to head office, because other girls feel like this and maybe it would help to get the PCs to smarten up!

That was a bit of a rant lol, but I feel the same as you! X

April 2nd 🙂 so excited!! X

Highgate with chantarasak 🙂

Yea I have heard amazing things about him!did you have him?

Ahh, thats a real shame. My PC has been fab. She said I could ring or txt any time I liked, and she has replied to every single request. I have had a good luck phone call today (op on Monday) and she said she will ring me again on Tuesday to check that I am feeling ok. I have really taken advantage of her, probably texting her on 15 different occasions. If you are not happy, why not ring head office and complain….after all you have paid for the whole package.

I can’t believe some of the pc’s are that bad, mines ashley hunt from manchester and I cannot recommend her enough she’s been fantastic always replies to my panicked texts, I’m often texting her nonsense just to keep her updated and she asked the hospital to call her the minute I was recovered and more awake and called my phone to see how I was. If any of you ever go through the manchester clinic I would 100% recomend her, she’s more of a friend than a pc, so it seems!! Hope you get sorted kim. And I’d definitely give head office a ring because there’s so many girls, like ourselves, that would love their jobs helping people and not think solely about the money xx

@Kim who is your pc? Im sure we’re at the same clinic and everyone else seems to get a good experience pc wise xxx

Glad to hear you are doing well @Georgina 🙂 I totally agree with you, just glad I have been able to sort things out myself. Will you let me know what the complaints procedure is when you find out. I am away for easter until my surgery and don’t really want to ask that day haha xxx

I know what you all mean my pc was great I’d get a phone call every 3to4 weeks upto the op then I got a phone call the day before asking how I was and too say good luck. Then I heard from her three days after my op and haven’t heard from her since I used too get text from the clinic and emails but even they have stopped. Once they have had there money that’s it. Bit sad really.

Omg your joking yasmin that’s terrible, I’m honestly so shocked with all this stories I’ve been so lucky with ashley she’s been like my guardian angel xx

@misfion yeah we do infact have the same useless women I am going to be putting in a complaint even after that breakdown one week in her being well won’t put the word here lets just say very uncaring and unprofessional not one but if contact to check if I’m ok like u I phone the clinic to be told she on Hoilday am afraid to say it has had a shared of your and my money xx

There really isn’t one hun..I went through pretty much the whole process alone (mine left & I wasn’t informed as to why my calls to her office or texts weren’t answered regarding Important questions) the receptionist Beth at the Cardiff clinic was a much bigger help but they still never contacted me I always had to ring them n ask for help many times but I got there in the end 🙂 if mr Traynor worked elsewhere I wouldn’t have gone with mya, although friends had such good service from the Cardiff & bristol clinic previously :/ xx