After seeing quite a few rants on here re: aftercare etc .. I just wanted to Have my say too about poor contact from my PC at bham clinic !
I had my op in August and to this day have not heard one thing out of my PC not a call, an email or a quick courtesy text , yet from the day of my consultation to the day I paid my full amount , I spoke to her more than I spoke to my hubby , she was constantly texting , going to the ends of the earth to help me with any questions , even speaking to me at 10pm at night and Sundays , nothing was too much trouble but as soon as I committed to the op and the funds was in myas hands she couldn’t give a shit !!!
Dr Singh and the nurse Jess at bham have been super and the fitzroy staff were excellent too but I think a certain PC needs some customer care skills , yes I appreciate her job is to sell but treating people who are payin a lot of money for a scary procedure ,like cattle, takes the piss ! It’s not like she’s getting you to commit to buying a car is it , this is a big op and we need to know we have support /reassurance if needed after our ops and sadly I had nothing !!
So all in all I can’t fault mya and would recommend this fully worn the exception of 1 person
