I am writing this mainly to vent a bit of frustration and also wandering if anyone has experienced the same thing. My op is tomorrow at the Fitzroy, and I must say, the day before my op, I am extremely disappointed with my patient co ordinator. When I first started going through this process, my patient co ordinator couldn’t do enough for me. She text me as soon as I left my initial consultation, she answered any questions almost immediately and she really made me feel like I had made the right decision going forward. However, since I have had my surgery booked, it’s been near impossible to get a reply from her, even tried ringing both clinics that she works at and left messages, but with no response. And now, the day before my operation, my admission time has been changed, and I am trying to speak to her to clarify a few points, and have had the following response; ‘Ring the clinic.’ To say I am disappointed is a HUGE understatement. This is one of the biggest decisions I have ever made, and I do not feel that for the amount of money that I have just paid out, that I am getting the support that I am entitled to. I don’t know if any of you girls have any words of support, or have been through something similar, but if you have I would love to hear it.
