Can I get my money back!!!???? Started by: Heather

I think in the T&C’s I read that if you pay your deposit before having your consultation then you have a 7 day cooling off period following meeting the surgeon in order to get a full refund however I don’t know how this would work if you’ve had multiple consultations if it’s from the first or the last. I’d just keep ringing tomorrow until they speak to you as they can’t keep your money if the surgeon has advised not having it done!

Is this Amanda at the Birmingham clinic? If so, you’ll probably have to chase her up yourself as she isn’t the best at getting in touch or replying to texts/messages! Hope you get it sorted asap xx

You are ENTITLED to your deposit no matter what!!! You paid that much money therefore she should of given you information on terms & conditions, sounds like she took your money to meet her sales target then fobbed you off, keep a record of all the phone calls you made etc & demand your money back! I would go there to be honest and ask for the manager or senior because ringing them will be a constant thing, she advised you to see a second and third surgeon therefore the t&c should relate to that, I would go there and demand! Ain’t no one trying to take that much money of my and not get back to me what a cheek

Also, not sure if you know, but Amanda is the clinic manager so you’d have to deal with her if you asked to speak to management anyway! Xx