Aftercare!! Started by: Kay

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  • Kay 6
    6p
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    +2

    The aftercare from Mya with the amount of money iv spent is absolutely disgusting!! I feel like all they wanted was my money as had contact with me right up until my finance was approved! Iv had 1 call from my pc which was a day after my surgery and nothing since! To say she told me she was going to be with me every step of the way is an absolute joke!! I am contacting the complaints department as now I wish i chose a different company. This was supposed to be an exciting journey with help along the way and iv not enjoyed one bit and done it all on my own!! Then to top it off I was told to buy my own painkillers……isn’t that what the aftercare provides?? Plus they have sent me to Manchester now instead of Liverpool which is more expense I am livid!! Sorry about the rant I just want girls to know they are not all roses!! Xx

    Ellie 279
    279p
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    oh no sorry to hear that.. have you tried contacting your pc and just been ignored? that would be frustrating. Also has everything been ok since getting them done? are you happy with the results? i hope you manage to get some answers xx

    Lyndsey 42
    42p
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    Did you get any paracetamol or ibuprofen after your op for free? I had some included along with antibiotics but only one pack which was fair I thought x

    Mandy Pearce 23
    23p
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    +2

    Why do you need them to call you? Is something wrong? If so call the emergency number on the car they give you

    Mandy Pearce 23
    23p
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    CARD i meant

    Kay 6
    6p
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    Thanks for the replies, I was given cocodamol after leaving after my surgery but for some reason I am still in a lot of pain 8 days post op and was told to buy my own painkillers which should and is in the aftercare statement. I am happy with my results to a certain point but annoyed I had to do it all on my own when promised one of their ‘specialist patient coordinators’ would be there with me 100% of he way. I called and txt a lot before my surgery worried as I suffer with anxiety and was not put at ease or reassured plus most the time she never replied. It’s not the fact that anything is wrong with me it is just the lack of reassurance and help through what I feel is a massive decision I have made since wanting it done since I was 11yrs old. i explained at my post op my worries and concerns I am having just to be shut down and told everyone is different there’s nothing we can do!!! No reassurance or guidance no eff all.

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