Help! PC is confusing me. Started by: Hannah

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  • Hannah 19
    19p
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    Hello!

    So I spoke to my PC 6 weeks a go where we booked my surgeon consultation for 3 weeks time, 2 days before they cancelled and rerranged. However, I had already put my deposit down and assumed I’d secured the surgery date of April 5th. Following this, I emailed & texted my PC to ask if surgery was 100% booked or if it was a provisional date as I must book holidays off work with 28 day notice. My surgeon consultation isn’t until the 13th March now and i’m unsure whether my surgery date is booked as my PC has not got back to me. not sure who else I can contact or what’s going on 🙁

    Anonymous
    14p
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    +1

    Hi hun

    Have you received any emails or signed anything that has your date on that you wanted? I paid for my deposit after I had just seen my surgeon and received an email which had a link to the paperwork and I did an electronic signature. It then sent another email that had my date on and said approx how many days were til my op which was like 5months or so.

    Call up the clinic first thing Monday and get the receptionist to check your file. If they’ve confirmed reciept of your deposit there shouldn’t be an issue with booking ur date tbh. If it’s not been booked in just ask them to advise what steps u need to take next and explain you have tried to contact your pc. See if you can get the email of the receptionist or another pc and forward the emails u have already sent as proof that always helps to speed things along especially when chasing a pc 🙂

    Hope that helps fxxx

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