• Duckworth Han posted an update 10 years, 11 months ago

    Where Has Client Service Gone?
    What ever occurred to the adage “The consumer is king or queen”? or the buyer is always proper. Not any longer. Companys representatives seem to delight in arguing with and stone-walling buyers and some even brag on their blogs about early morning and late evening calling just to upset buyers to set them up for their day.

    What kind of person gets kicks from this type of behavior? Do they even feel just before they call the reaction of the buyer they get in touch with and whom they may come in get in touch with with that day? Is this type of action possibly far more legal liability just waiting to come about?

    Road Rage is so prevalent in our society now.. whats next- Telephone Tantrum? Will this also be a psychiatric diagnosis and a legally defendable offense? I would almost bet on it!

    Credit card firms are the amongst some of the worst offenders and now, if one is a great, pay your bills on time and in total consumer they dont want you and in reality, are taking into consideration penalizing the “good consumer” by charging them an annual fee to use their card. Seriously?

    It definitely amazes and stuns me how deplorable client service has turn out to be. Its such an oxymoron.. buyer and service dont go collectively anymore there is no service for the consumer it is all about the companys way to make money, more profit. Dont companies care anymore about the way that they are perceived? The only energy and voice the customer has left is not to be a companys client anymore and when that takes place there will be no need for the bottom-line, producing income/profit, client service or the CEO consequently no far more company.

    I have always been a good individual and I try to appear at each sides of each and every circumstance. Do I have ideas and supply solutions. Completely! When I have had an outstanding knowledge with client service I tell them so and thank them as effectively as telling everyone that I come in make contact with with what a wonderful firm, service or item they have. If you have an opinion about jewelry, you will seemingly desire to learn about carbondenim0’s Profile | Armor Games. Lately, I have been silent.. wonder why?.