Which means you have a problem? Has anything gone very wrong and that you do not understand what to do? Well, reasonable enough. Listed below are the issues that I hear on a regular basis from customers.

Does eBay have a Customer Care Department I Could Phone?

eBay are notoriously hard to contact, in case you ever have to – it often may seem like they expect the site to perform itself. You can email them, provided that you don’t have your heart set on a coherent response: go-to http://pages.ebay.com/help/contact_us/_base/index.html. You might have better luck in a ‘live help’ webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.

Only eBay Power Sellers (dealers with an extremely high feedback rating) get to phone customer support. If you actually want to try your luck, variety ‘ebay [your country] phone number’ in to a search engine and you’ll probably find something. However, the possibilities are you will have gone to all that trouble for the advantage of making an answerphone message.

Whenever they gave out their phone number everywhere It could seem inappropriate, but imagine the number of men and women who would call e-bay every-day with all the questions. Its Wild West nature is, in a way, a part of its appeal.

E-bay Sent Me an Email Saying They’re Going to Close My Account. What Should I Do?

This email wants your code, right? It is a con, an effort to scare you, make you give up your details and then steal your account. eBay will never request your code or any consideration details by email. E-bay say that you need to only ever enter your password on pages that whose addresses begin with http://signin.ebay.com/. They also provide a specific ‘Account Guard’ within their toolbar, which lets you check that you’re not giving your password to your fake fake site. You can study more here: http://pages.ebay.com/toolbar/accountguard_1.html.

This Indicates Too-good to be True. So How Exactly Does eBay Generate Income?

For you, the buyer, eBay is free. Sellers, nevertheless, pay a number of fees: an inventory fee for each item they record, your final value fee (a percentage of what the item sold for). They could they pay recommended fees for extra ser-vices, including Buy it Now, extra photos, reserve charges, displaying the auction, putting it in strong, listing it first browsing results if not putting it on the front page. We found out about next by searching newspapers. You can observe the full list of charges at http://pages.ebay.com/help/sell/fees.html.

It is clearly worth it to the dealers, however, or they would not continue using eBay. The system is quite efficient, and fundamentally forces both eBay and the vendors to keep their income as little as possible – the buyers will stop buying and usually rates will simply go too high.

How Safe is e-bay?

Effectively, as it happens, that is the subject of our next email! All of eBay’s protection services for buyers and sellers are in one place, called ‘SafeHarbor.’ SafeHarbor keeps rule-breakers under control, assists with dispute resolution and manages research and fraud prevention. Read about it next time, and be safe.