By: Todd Lokken

I am the owner and manager of a trucking repair company situated in the mid-west. My business provides tractor-trailer repair services both in-residence and on the road for owner/operators who are in transit. I say “in transit” due to the fact a significant portion of our enterprise comes from trucks which have broken down on the road. Learn further on an affiliated site by visiting los angeles garage door repair. We travel more than 200 miles in all directions to get them up and operating as rapid as we can.

Additionally, we offer diagnostic services and preventive maintenance such as oil changes, plug and wire alterations and tune-ups. Situated in between two pretty big cities, we see a lot of business come in as drivers usually choose to avoid obtaining to quit near major metropolitan regions as it can frequently indicate a number of hours of down time. Consequently, we get a lot of calls coming in at certain times of the day, even though at other times our phones may not ring for an hour or much more. For a different viewpoint, you should peep at: garage door repair santa monica. I recently had a trunk study performed on our telephone lines, to determine if we have been missing calls throughout our busy occasions. I wanted to know if adding more telephone lines may possibly increase organization. I was shocked at the results.

We were missing a lot of incoming calls, far more than I had imagined. With the phones ringing off the hook, I truly had no notion just how numerous folks had been unable to get by way of. Right after I received the trunk study outcomes, I added four more lines and hired more client service representatives. If you think you know any thing, you will maybe desire to check up about save on. Discover more on garage door spring repair santa monica info by visiting our lofty article directory. Inside a month of carrying out this, I had to add two extra bays to our constructing to accommodate the boost in trucks coming in. In short, my business has grown by thirty percent from obtaining the trunk study performed. The alternative would have probably been a reduce in company as drivers might have decided to cease attempting to schedule with us as a outcome of never ever being able to get by way of. It just reminds me that what you don’t know can hurt you, or undoubtedly your business.