Tipical mya! When I had my 6 week check up in manchester I was supposed to be gettin a map off them to tell me where exactly it was cuz I had no idea but they hadnt sent me a map or told me were it was on the fone so I ended up bein 2 hours late because I didn’t no were I was goin! If I’d of knew the service was like this before I booked my op I wouldn’t of wasted a penny with them! Annoying, hope it gets sorted for you xx