Hi Danielle, various things went on with my personal case and in the end I stuck with MYA and I had my op in July. I’m over the moon with the results and my surgeon did an amazing job.
When it comes to payments it’s the admin side in Harrogate I believe you need to speak to. This is where they sort the money matters out from what I can gather. Always worth speaking to the branch manger also instead of the PC’s as you get a bit more info and cooperation.