I had mine last Wednesday, best advice is to have good WiFi connection, I used my phone and thought I had good WiFi connection but it kept freezing! If you have a tablet or computer you can use I’d recommend that with headphones! As for everything else, they pretty much go through EVERYTHING! If you want to book surgery date etc be prepared to pay your deposit there and then! Hope it goes well, I’m all booked for April 🎉❤️