No it’s not true hun sorry. I had the same issue. Fortunately I managed to scrape together most of the money then asked MYA if they could help with the rest as I’d heard they did their own loans, and FML had refused me. They said no. After some words between them and FML tho, the loans company agreed to lend me the rest. That was only with my other half as joint applicant, putting £2,500 up front myself, and MYA’s intervention. Finance is a nightmare. Just save up, it’s easier xx