My story so far… a complete shambles!

My story so far… a complete shambles!

Hello Everyone,

I feel that I should tell newbies of the problems I have faced so far with MYA.

Since my 1st consultation with my PC I’ve problems with appointments. I got a call one hour prior to my scheduled time to tell me that my appointment had been moved forward by one hour, this usually wouldn’t be a problem if I had been given more notice but I had to travel nearly one and a half hours to get to the clinic. I felt very rushed and annoyed that they hadn’t let me know sooner… nether the less my boyfriend managed to get us there on time and everything seem to be going well, my PC took my details and told me about the operation, I was sure as ever that I wanted to go ahead with my breast enlargement.

I was under the impression when I left that I would be getting some sort of contact from my PC after this initial consultation to discuss the next set but to my disappointment I didn’t get any correspondence… I decided after nearly a month to call myself and tell MYA I would like to proceed. I booked my next appointment to see the surgeon, this all went well and so on that same day I booked the date of my op and paid the deposit (This was in November)

Apart from a letter to confirm the date, hospital and surgeon I once again didn’t hear anything from MYA. With everything “confirmed” or so I though I went ahead and made accommodation arrangement as Manchester is almost a 3 hour drive away from where I live. I managed to get a January sale deal for 3 nights, but part of the T’s & C’s was that it was non- refundable…

It was on this forum that I started to worry when I saw information that the Manchester Lifestyle Hospital I had booked for was closing down?! I was unsure what was true as I’m sure may others where. After a few days of waiting for an answer it was confirmed by the MYA Moderator that the Manchester Lifestyle Hospital was no longer being used.

I text my PC and asked if this would affect my scheduled date, she called me the next day to say that yes, my op would be at a different hospital and that unfortunately they could not confirm where yet but she would let me know as soon as possible. Although I was annoyed that I had to call her to find out I was just happy to be reassured that I hadn’t been forgotten about, I also told her that I has already booked a hotel 5 minutes away from the Manchester Lifestyle Hospital where I had been originally booked for! She once again reassured me and said that if the new hospital is to far away then MYA would cover the cost of any hotel costs lost from them having to change the hospital… I was advised to wait until I had been told which hospital I was at before doing anything about the hotel.

So once again I played the waiting game… 3 weeks past and I hadn’t heard anything I was starting to feel a bit left out as I saw many girls on the forum had already had their new hospitals confirmed, I text my PC again asking if there was any news, I was told no still but I would be told ASAP…

After another week of waiting I then had a call to say they the date of my OP had to be moved forward a day and that I had been confirmed with the Highfield hospital in Cheshire. I was a bit flustered when I got the call as I at was work and as unsure if I could take another day off so I said I could let her know later that day when I had checked, after doing so I called and left a message on my PC’s mobile to say that yes, I would confirm for the new hospital and date, I also asked if she could call me back to discuss the hotel I had already booked.

Two days on and I have still not had a call or even text from her…

But what I have had it message on my answer phone from another lady from MYA to let me know my pre-op has changed from the 1st of March to the 2nd because the nurse is not in? The first this is I was never told a date for my pre-op the only information I have on this is on my original letter from MYA confirming the date of my hospital, date and surgeon it just said for pre-op TBC in March!

Sorry for the essay, as you can see the communication that I’ve had from MYA and my PC has been a complete nightmare, I’m so disappointed with everything so far and wish I’d of booked with another company…

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