As explained in my email I think head office will need documentation off me which I need to know about now. I don’t want to be waiting days to then be asked for it; further delaying matters.
I know you say the matter is being taken very seriously but I don’t feel as though it is at all. It wouldn’t take long for someone at head office to review my case – it should be the top priority.
I was being patient, but my patience is being tested to the absolute max now. I can’t think about anything else. I am ill over it and unable to concentrate at work!