Unorganised of MYA but hopefully a one off..

Hi girls, had my pre-op in Manchester on Friday. I originally booked it for the 28th but had to move it forward which they said was fine. After sitting there for 10 mins I was told that I was booked in on the 28th, I explained that I changed the app and they said it was okay and the girl there said it hadn’t been changed on the system. Luckily the nurse could see me but I had to wait a while. It has really worried me to be honest because I’ve read a lot on here about how disorganised MYA is. I can’t believe what I read about them forgetting to book one girl in for her op! I haven’t had a receipt in the post for my £500 deposit either when it was like 2 weeks ago I paid it. Just worrying a bit now xxx

Don’t worry honey,when you think of how many people are actually using MYA,an odd post here and there is really nothing to worry about,they would not provide this forum for us to air our concerns,and gain feedback,if they were not a good company,it would be suicide. What ever happens they do manage to make sure if something does go wrong,regardless of why, they try their best to correct it for you,from the posts I have read over the last 8 months. As for the receipts, just as we have a break from work during the holiday season,Im sure staff that handle payments will have booked time off too,MYA is a huge company,I am sure you will receive your receipt for payment as soon as the staff are back in work honey try not to worry.xx

Keep on at them for a reciept hun, I didn’t get one or a confirmation of my op date for weeks and weeks xx

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